Reference

Terms That Govern Your dps25 Account

These terms set out what you agree to when you open and use a dps25 account — covering deposits via bKash, Nagad or Rocket, how your wallet balance works, and what we expect from you.

Account eligibilityWallet & payment rulesbKash, Nagad, RocketFair use policyJurisdiction notice
dps25 Terms That Govern Your dps25 Account
TERMS CONTACT

Questions About These Terms

If any part of these terms is unclear — whether it is about your account wallet, a payment via bKash or Nagad, or eligibility in your region — reach us directly. We aim to respond to terms-related queries within one business day.

Live Chat Open the chat widget from any page on dps25 to ask about account rules, wallet limits or eligibility questions in real time.
Email Support Send detailed terms or account queries to our support address listed in your account dashboard. Include your registered account ID for faster handling.
Account Dashboard Log in and visit the Help section of your account to submit a terms query, check your wallet status or request a review of a decision.
HOW WE OPERATE

How dps25 Handles Your Account Data

We hold your account data only for as long as your account is active or as required by applicable rules. You can request a copy of the data we hold, ask us to correct inaccurate details, or close your account through the dashboard at any time.

Account Security

Your account is protected by password authentication and OTP verification on login. We never ask for your PIN or wallet password through chat or email.

Data Retention

Transaction records — including bKash, Nagad and Rocket payment history — are retained for the period required under applicable financial rules, then deleted.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent.

Change Requests

To update your registered mobile number, wallet details or personal information, submit a request through the Account Settings page and complete the identity verification step.

Common Questions on Our Terms

These are the questions we hear most often about how our terms apply to accounts, payments and eligibility.

Account eligibility depends on your local law and the regions dps25 currently serves. It is your responsibility to confirm that access is lawful where you are located before registering.

No. Each person may hold only one account. Operating multiple accounts breaches these terms and may result in suspension of all associated accounts and wallet balances.

If you close your account voluntarily and your balance is above the minimum withdrawal threshold, we will process a withdrawal to your verified bKash, Nagad or Rocket number.

Log in, go to Account Settings, and submit a data request. We will compile your transaction history and account details and send them to your registered contact within a reasonable period.

We notify you through your registered account before any material change takes effect. Continuing to use the platform after the effective date means you accept the updated terms.

Contact support via live chat or email with your account ID and a description of the issue. Our team will review the case and respond within one business day.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.