What This Privacy Policy Covers
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and payment method identifiers such as your bKash or Nagad mobile number. We do not store your full wallet PIN or Rocket account credentials;
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those stay with your wallet provider. We collect session data, device type, and IP address to keep your account secure and to detect unusual login activity. Payment records — amounts, timestamps, method used — are retained as required by our operating obligations and may be reviewed
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if you raise a dispute. We share data only with payment processors and fraud-prevention services directly involved in running your account. We do not sell your personal data to third parties. If you are accessing from Bangladesh, your data rights and our obligations depend on applicable
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local law and the eligible regions we serve. You can request a copy of your data or ask us to delete your account at any time by contacting support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.